About Us

    At Advice Lab, our culture is just like the work we deliver, grounded in integrity, quality, initiative, and teamwork. We're committed to two things: elevating Australian financial advisers with dependable outsourced solutions, and opening doors to rewarding careers in Sri Lanka and the Philippines.

    "Talent wins you games, but teamwork wins you championships.."

    — Michael Jordan

    Team collaboration
    Our Mission

    Helping Australian Financial Advisers grow better

    Better growth beats bigger growth. Our back-office support is built to elevate our clients' success, because a win for them is a win for us.

    Our Vision

    To be a global leader in back-office solutions for the financial planning industry.

    Our Story

    Australian financial advisers often faced inconsistent quality, unreliable turnaround, and services that didn't adapt to how each financial planning practice operates.

    When back‑office demands grow, accuracy, timelines, and communication can suffer. Advice Lab was created to address this gap. We solve this with agile, efficient back‑office services designed to adapt to your practice. Our goal is simple but bold: to enable advisers to focus on their clients while we take care of the rest, growing together, every step of the way.

    Prad Navaratnam

    Managing Director & Founder - Prad Navaratnam

    Our Values

    These value shape how we support advice businesses.

    Integrity

    We do the right thing, always. Trust, honesty, and security are the core of everything we delivery.

    Accountability

    We take ownership of our work. You can rely on us to follow through and stand behind the outcomes we deliver.

    Quality

    We prioritize getting it right. Every piece of work is completed with care , accuracy, and attention to detail.

    Compliance

    We respect the rules of the industry. There are no shortcuts, we work within regulatory requirements to protect you and your businesses.

    Initiative

    We go beyond the brief. We look ahead, anticipate needs,and proactively add value wherever we can.

    Our Teams

    The experts behind our service excellence.

    Team Paraplanning

    Team Paraplanning

    Team Client Support

    Team Client Support

    Team Quality Assurance

    Team Quality Assurance

    Leadership Team

    Leadership Team

    Team Compliance & Training

    Team Compliance & Training